Food Bank

Neighbour to Neighbour offers emergency food support in our food bank to 1,200 families (3,500 individuals) per month by providing 5 -7 days of essential food – fruits and vegetables, meat, dairy, bread and vital non-perishable items.

We strive to make good food a priority and ensure our clients have consistent access to food high in nutritional value. A lack of healthy food has lasting effects on people’s physical and mental health. We focus on providing healthy nutritious foods while engaging recipients to help us define and meet their needs.  In addition, clients are connected to a variety of additional community resources through our trained community counsellors.

Our welcoming grocery store allows our guests to browse and shop for food at no cost once a month. Our unique shopping experience gives clients the dignity and comfort of choosing groceries for their family.

During the COVID 19 pandemic, food bank clients are required to make an appointment for their monthly visit at 905-574-1334 ext. 300.

We are reducing the number of clients in our waiting area. We ask for your patience as we enforce physical distancing and only allow one household member in the food bank at any given time.

Neighbour to Neighbour Food Bank Hours:

Monday to Wednesday: 9:30 am – 3:15 pm

Thursday: 12:30 pm – 7:15 pm

Friday: Closed

Food Bank Lunch Hours- Closed:

Monday to Wednesday 12:15 pm – 12:45 pm

Thursday 3:15 pm – 3:45 pm

At Your Foodbank Visit

Our Food Bank is located at:

28 Athens Street, Hamilton

During COVID 19: at your appointment you will be offered a prepared box of non-perishables as well as a choice of fresh fruits and vegetables, meat and dairy items. 

First-time shoppers must provide proper documentation. See below for details.

First-time shoppers must provide all of the following documents:


  • ID for all household members – Driver’s license; Birth Certificate; Immigration Papers; Permanent Resident Card; etc.
  • Proof of Address – Phone Bill; Utility Bill; Bank Statement; Cheque Stub
  • Proof of Income – Cheque Stub from Employment or ODSP, OW, CPP, EI, recent bank statement
  • Points are given based on family size to be spent on items in the store. Friendly volunteers are here to offer support, answer questions, and assist with shopping needs.
Our Mission
Lead our community to an improved quality of life.
Our Vision
Inclusive Collaboration
Challenging the Norm
Proactive Life Education
Strong Foundation
Innovative Leadership
Our Values
Integrity, Leadership, Inclusivity

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