Neighbour2Neighbour Annual Report 2019

Neighbour2Neighbour Annual Report 2019

Executive Director & President of the Board's Message

Change is expected in life and can bring with it many challenges, both professionally and personally. This past year has definitely been one of changes here at Neighbour to Neighbour Centre, but through change we see growth, opportunity and new beginnings.

In 2018, we were saddened to see three longtime employees leave the organization. Clare Wagner, Manager of Community Food, who was an integral part in the creation of the Hamilton Community Food Centre, moved to Kitchener-Waterloo. Our longtime Manager of Administrative Services, Linda Jagodich retired and moved out west to spend more time with her family. Samantha Lycklama our Accounting Associate left to pursue new endeavors as an entrepreneur.

Katherine Livingstone
Board President

Denise Arkell
Executive Director

Executive Director & President of the Board's Message

Emergency Food Department

Our Community Impact

Impact of your donation

For every $ donated to Neighbour to Neighbour, we can distribute $11 worth of food in the community.

Food Collected926,976 Pounds of food collected
36% Is produce, meat and dairy food collected valued at $2,410,130
2,325 Pounds of food donated to the Community Food Centre
People Served13,825 Units of service
1,152 Families per month
9,089 Individuals
23,464 Families served since 1986
8% Of clients are seniors
Christmas Market Program1,450 Households attended our Christmas Market which ensures milk, eggs, meat and 3 vegetables to every household in addition to non-perishables
Home Delivery481 Home Deliveries were made to clients who are unable to access our food bank due to medical challenges.
Emergency Food Department

Family Services Department

Community Counselling

Community Counsellors are trained volunteers who are available for support and assistance during Food Bank open hours. There are currently 10 active volunteers, speaking 5 languages. This year, Counsellors had 2940 contacts with people seeking assistance and referrals. 825 of these were new households, who had never been to N2N before. Nearly 4,000 referrals to services were made.

Nearly 4,000 referrals to services were made.

The Counsellor Helped Me To:

Tap/hover to view data
Family Services Department

Hamilton Community Food Centre

Increasing access to healthy food

Building healthy food skills and behaviours

11,937healthy meals served and sent home
88%of people surveyed say our programs provide an important source of healthy food
218food Skills sessions offered
81%say they're eating more fruits and vegetables

Reducing social isolation & increasing support

Increasing access to healthy food

1,320visits to the Advcacy Office for Support
95%feel they belong to a community at The Hamilton CFC
74%of people surveyed say our programs provide an important source of healthy food
Hamilton Community Food Centre

Education Department

Jack Parent Reading Program

225students reported data for June 2018
of the students stated that they liked reading with their tutor
of teachers and parents reported an increase in their student's self-confidence
of the students showed improvement in their reading skills

Math Program Feedback:

I found the most memorable moment for me was when I was able to explain to a student how to perform long division. Hearing the words, "I understand it now!" was definitely gratifying for me as a tutor.

Education Department

Volunteer Services

To all of our volunteers, who give the very best of themselves so that we can be there for our community, we thank you!

Neil Lin

Neil is a vigilant and devoted volunteer, who has contributed over 100 volunteer hours by the end of the 2018-19 school year

Gary Gibson

Under Gary’s leadership the bookstore raised over $23,000 in 2018!

Volunteer Services

Staff & Board


Denise Arkell | Executive Director
Heather Moroz | Manager of Administrative Services
Krista D'Aoust | Director of Community Food and Family Services
Charlotte Redekop-Young | Manager of Emergency Food Services
Deban Brunette | Director of Educational Programs
Marija Kupina | Coordinator of Volunteers
Robyn Knickle | Director of Development
Laura Ryan | Manager of Family Services
Amy Angelo | Manager of Food Access and Skills
Danielle Boissoneau | Community Action Coordinator
Mark Raymond | Community Chef
Narmin Mzouri | Outreach Coordinator
Shane Farraway | Communications and Events Coordinator

Board of Directors

Katherine Livingstone | President
Tom Goldie | Past President
Steve Kartonchik | Vice President
Ralph Button | Secretary
Denise Provencher | Treasurer
Peter Wehmeyer | Director
Dan Holstein | Director
Sony Poulose | Director
Yohana Otite | Director
Marlene Atlas | Director
Ann Higgins | Director
Paul Dowhaniuk | Director
Shubha Sandill | Director
Nick Davies | Director
Staff & Board

Special Thanks to Our Media Partners

Hamilton Community News
Cable 14
The Hamilton Spectator

28 Athens Street
Hamilton, ON L9C 3K9


Phone: 905 574 1334
Fax: 905 574 1688

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